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Time of Use Rate
9.8 ¢/KWh Off-Peak
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Customer Care

Information and Resources to Help our Customers.

Payment Options

We offer several ways to pay your InnPower bill. Options like PAD or online banking can save you time and help make sure you never miss a bill.

Please note: we do not accept cash payments

Pay Online 

Telephone/Online Banking

You can pay your bill through your bank's telephone or online banking service.

When setting up a payee for the first time, select InnPower Corporation. Please allow 2 business days for the payment to be received. 

Pre-Authorized Debits (PAD)

Our Pre-Authorized Debit (PAD) plan is a simple way to pay your bill automatically each month.

  • Your payment is withdrawn from your bank account on the due date
  • No service fees
  • Can be cancelled at any time

To sign up, complete the PAD form below and return it to cs@innpower.ca with a void cheque.

Pre-Authorized Debit (PAD) Form

Equal Payment Plan (EPP)

Your electricity bill doesn’t have to change with the seasons. Pay a set price all year long with our Equal Payment Plan.

Under this plan, your monthly bill payments are averaged out over 12 months, allowing customers to be billed an equal amount each month. EPP gives customers the ability to budget and avoid surprise bills due to seasonal ups and downs.

Learn More and Join EPP

Credit Card

Credit card payments are available through Paymentus Corporation, a third-party secure automated payment service.

You can pay:

  • Online
  • By phone at 1-866-837-0181

Accepted cards: Visa, MasterCard, American Express, Debit Visa, and Debit Mastercard

Please note that Paymentus charges a service fee. InnPower does not receive any portion of this fee.

Make an Online Payment


Pay In Person

In Office (Debit or Cheque Only)

Our office is located at 7251 Yonge Street, Innisfil, ON, L9S 0J3

Hours: Monday to Friday, 8:30 am - 4:30 pm

We accept debit or cheque—cash is not accepted.

Drop-Box Payment (Cheque Only)

A secure drop-box is available outside our office for cheque payments.

  • Available 24/7
  • Payments are collected during business hours
  • Please include your account number
Pay at Your Financial Institution

You may also pay your bill in person at your financial institution.

InnPower considers the bank teller's stamp as the date of payment. Please allow 5 business days for processing.

Pay by Mail

Send your cheque to:

7251 Yonge Street, Innisfil, ON, L9S 0J3

Please allow 5 business days for payment to be received.


Go Paperless with E-Billing

E-billing is a convenient way to receive your bill electronically and reduce paper use.

Sign up by logging into My Account, selecting Profile, and opting into e-billing with your preferred email address.

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Payments Desk Closure

Due to current weather conditions, the in-office payment desk at 7251 Yonge St., Innisfil is closed today to help ensure staff safety.

Our team remains available by phone, and customers can continue to manage their accounts online.

The in-office payment desk will reopen tomorrow at 8:30 a.m.

Thank you for your understanding, and please stay safe.
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DISCLAIMER:

This hosting capacity map is provided for informational purposes only. It is not intended to be, and should not be relied upon as, a basis for determining the permissible capacity of distributed energy resources (DERs) that may be interconnected to the distribution system. Separate and specific analysis is required to determine DER capacity on the distribution system. Further, the information, data and materials are provided on an “as is” basis and while InnPower Corporation provides this information in good faith, INNPOWER CORPORATION does not warrant, covenant or guarantee, in an expressed or implied form, arising by law or otherwise, the completeness, effectiveness, accuracy and/or fitness or the information for any particular use. INNPOWER CORPORATION does not assume responsibility nor accept any liability arising from any use of the information. This information is proprietary and may not be reproduced without consent from INNPOWER CORPORATION.

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