Frequently Asked Questions
What causes power outages?
How can I report an outage or other hazards?
How and when is power restored to customers?
What is the Outage Map and how can I use it?
My neighbours have power, but I don't. What should I do?
The electricity is only working in half of my house. What should I do?
When is the property owner responsible for damages?
What if my streetlight is out of power?