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Time of Use Rate
8.7 ¢/KWh Off-Peak
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Outages and Safety

Frequently Asked Questions


What causes power outages?
How can I report an outage or other hazards?
How and when is power restored to customers?
What is the Outage Map and how can I use it?
My neighbours have power, but I don't. What should I do?
The electricity is only working in half of my house. What should I do?
When is the property owner responsible for damages?
What if my streetlight is out of power?
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Offices closed Monday, May 20, 2024

Offices will be closed on Monday in observation of Victoria Day.