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Time of Use Rate
9.8 ¢/KWh Off-Peak
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Outages and Safety


				

			

		        

            

                

                    
Outage Notifications

                    

                        Outage Map
                        Planned and Past Outages
                                                

                    

                    

                

            

            

                

                    
Power Outage?
Report It

                    

                        
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                            Text
                            705-300-2990
                        
                        
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                            Call
                            1-855-300-2990
                        
                        
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                            Online Chat Via
                            Outage Page
                        
                    

                

            

            

                

                                        
What Happens if I Lose Power?


Reporting an Outage: During business hours, call our Customer Service team at (705) 431-4321, or the dedicated outage reporting line 1 (855) 300-2990 to report an outage. You can also reach us by text message at (705) 300-3990 or contact us via online chat (red chat box icon located at bottom right of screen)  to report an outage.


Please remember that during an outage, our phone lines become very busy. This can make it difficult for our staff to take all incoming calls and for all calls to get through. We ask that before reporting an outage, customers first check our Outage Map which provides up to date information on outages within our service territory. 

                    

                    

			
	

	                    

                    
                    
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Payments Desk Closure

		
Due to current weather conditions, the in-office payment desk at 7251 Yonge St., Innisfil is closed today to help ensure staff safety.

Our team remains available by phone, and customers can continue to manage their accounts online.

The in-office payment desk will reopen tomorrow at 8:30 a.m.

Thank you for your understanding, and please stay safe.

			

	

	

		
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DISCLAIMER: 

		
This hosting capacity map is provided for informational purposes only. It is not intended to be, and should not be relied upon as, a basis for determining the permissible capacity of distributed energy resources (DERs) that may be interconnected to the distribution system. Separate and specific analysis is required to determine DER capacity on the distribution system. Further, the information, data and materials are provided on an “as is” basis and while InnPower Corporation provides this information in good faith, INNPOWER CORPORATION does not warrant, covenant or guarantee, in an expressed or implied form, arising by law or otherwise, the completeness, effectiveness, accuracy and/or fitness or the information for any particular use. INNPOWER CORPORATION does not assume responsibility nor accept any liability arising from any use of the information. This information is proprietary and may not be reproduced without consent from INNPOWER CORPORATION.

		
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