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Time of Use Rate
7.4 ¢/KWh Off-Peak
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Customer Care

Information and resources to help our customers.


Residential Bill Calculator


Moving? To apply for service with InnPower, please fill out an application form.

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Electricity Rates

The Ontario Energy Board sets both of these rates twice per year in May and November and adjust as required.

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Payment Options

We offer a wide variety of convenient payment options to suite your needs.

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Customer Choice - Regulated Price Plan (RPP)

Electricity rates can be charged based on Time of Use (TOU) or Tiered rates for residential and low volume general.

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Regulated Price Plan - Online Portal

InnPower is pleased to provide an online rate comparison tool to help customers analyze their data and make informed decisions regarding their choice.

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Ontario Electricity Rebate

The Ontario Electricity Rebate is a provincially funded rebate that provides eligible customers with a 17% reduction on the amount of their bill before HST

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Financial Assistance Programs

An Updated List of Financial Assistance Programs Available to Help Customers

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Understanding Your Bill

We are excited to announce the launch of our new bill! Designed with feedback from customers in mind, the new bill is simple and easier to understand.

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Power of Local Hydro

Facts about the Power of your Local Hydro

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