
Financial Assistance & Support
Having difficulty managing your electricity costs?
There are programs and payment options available that may help.
ONTARIO ELECTRICITY SUPPORT PROGRAM (OESP)
Get a monthly credit directly on your electricity bill
The Ontario Electricity Support Program (OESP) provides ongoing monthly bill credits to eligible lower-income households.
Monthly Bill Credit
Receive an ongoing credit directly on your electricity bill.
Based on Your Household
Eligibility considers household income and the number of people in your home.
Enhanced Support
Some households may qualify for a higher level of assistance.
Am I Eligible?
How Much Will I Receive?
Renewing Your OESP
LOW-INCOME ENERGY ASSISTANCE PROGRAM (LEAP)
Support when you need it most
We understand that unexpected financial challenges can arise. LEAP offers eligible customers a one-time emergency grant of up to $650, or up to $780 for electrically heated homes, to help pay overdue electricity charges and provide support when it's needed most.
Am I Eligible?
How Much Assistance Can I Receive?
How Do I Apply?
What You'll Need
ENERGY AFFORDABILITY PROGRAM (EAP)
Free energy-saving upgrades for a more comfortable home
The Energy Affordability Program (EAP) provides free energy-saving upgrades and support to eligible Ontario households to help lower electricity costs and improve home comfort.
Reduce Energy Costs
Get help making your home more energy efficient.
Free Home Upgrades
You may qualify for appliances, insulation, draft-proofing and more.
Free Energy-Saving Kits
You may qualify for products that help reduce everyday energy use.
You may qualify for free support — see what’s available for your household.
Payment Arrangements
Need more time to pay an overdue balance?
InnPower's Arrears Management Agreement (AMA) allows eligible customers to spread their outstanding balance into smaller monthly payments while keeping up with their regular bills.
How it Works
How Long Do I Have to Pay?
What If I Miss a Payment?
MORE WAYS TO MANAGE YOUR BILL
Take the Guesswork Out of Monthly Payments
Looking for more consistent electricity bills? InnPower's Equal Payment Plan (EPP) spreads your estimated annual electricity costs into equal monthly payments, making it easier to budget throughout the year.
Need Help Finding Community Support?
Looking for assistance with finances, utility bills, housing, food, employment or other challenges?
A Human Services Navigator with CFS Counselling + Wellbeing can help connect you with local programs and resources.
Connect with Angela
Innisfil ideaLAB & Library – Lakeshore Branch
Tuesday: 11 a.m.–1 p.m. | Wednesday: 1–3 p.m. | Thursday: 10 a.m.–12 p.m.
705-726-2503 ext. 918