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Time of Use Rate
9.1 ¢/KWh Off-Peak
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Welcome Package

Financial Assistance & Support

Having difficulty managing your electricity costs?

There are programs and payment options available that may help.

ONTARIO ELECTRICITY SUPPORT PROGRAM (OESP)

Get a monthly credit directly on your electricity bill

The Ontario Electricity Support Program (OESP) provides ongoing monthly bill credits to eligible lower-income households.

Monthly Bill Credit
Receive an ongoing credit directly on your electricity bill.

Based on Your Household
Eligibility considers household income and the number of people in your home.

Enhanced Support
Some households may qualify for a higher level of assistance.

Am I Eligible?
How Much Will I Receive?
Renewing Your OESP
LOW-INCOME ENERGY ASSISTANCE PROGRAM (LEAP)

Support when you need it most

We understand that unexpected financial challenges can arise. LEAP offers eligible customers a one-time emergency grant of up to $650, or up to $780 for electrically heated homes, to help pay overdue electricity charges and provide support when it's needed most.

Contact United Way Muskoka

Apply for LEAP

Am I Eligible?
How Much Assistance Can I Receive?
How Do I Apply?
What You'll Need
ENERGY AFFORDABILITY PROGRAM (EAP)

Free energy-saving upgrades for a more comfortable home

The Energy Affordability Program (EAP) provides free energy-saving upgrades and support to eligible Ontario households to help lower electricity costs and improve home comfort.

Reduce Energy Costs

Get help making your home more energy efficient.

Free Home Upgrades

You may qualify for appliances, insulation, draft-proofing and more.

Free Energy-Saving Kits

You may qualify for products that help reduce everyday energy use.

You may qualify for free support — see what’s available for your household.

Check Eligibility & Apply

Payment Arrangements

Need more time to pay an overdue balance?

InnPower's Arrears Management Agreement (AMA) allows eligible customers to spread their outstanding balance into smaller monthly payments while keeping up with their regular bills.

How it Works
How Long Do I Have to Pay?
What If I Miss a Payment?
MORE WAYS TO MANAGE YOUR BILL

Take the Guesswork Out of Monthly Payments

Looking for more consistent electricity bills? InnPower's Equal Payment Plan (EPP) spreads your estimated annual electricity costs into equal monthly payments, making it easier to budget throughout the year.

Learn More About Equal Payments

Need Help Finding Community Support?

Looking for assistance with finances, utility bills, housing, food, employment or other challenges?

A Human Services Navigator with CFS Counselling + Wellbeing can help connect you with local programs and resources.

Connect with Angela 

Innisfil ideaLAB & Library – Lakeshore Branch

Tuesday: 11 a.m.–1 p.m. | Wednesday: 1–3 p.m. | Thursday: 10 a.m.–12 p.m.

705-726-2503 ext. 918

awanigasekera@cfssc.ca

Book an Appointment

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Paymentus & MyAccount Service Delays

Customers may currently experience delays when accessing the MyAccount portal or making payments through the Paymentus online and phone payment system. 

Customers can still make payments in-office, through their financial institution or pre-authorized payment options during this time. We appreciate your patience while the issue is being resolved.
View Alternative Payment Options
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DISCLAIMER:

This hosting capacity map is provided for informational purposes only. It is not intended to be, and should not be relied upon as, a basis for determining the permissible capacity of distributed energy resources (DERs) that may be interconnected to the distribution system. Separate and specific analysis is required to determine DER capacity on the distribution system. Further, the information, data and materials are provided on an “as is” basis and while InnPower Corporation provides this information in good faith, INNPOWER CORPORATION does not warrant, covenant or guarantee, in an expressed or implied form, arising by law or otherwise, the completeness, effectiveness, accuracy and/or fitness or the information for any particular use. INNPOWER CORPORATION does not assume responsibility nor accept any liability arising from any use of the information. This information is proprietary and may not be reproduced without consent from INNPOWER CORPORATION.

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