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Time of Use Rate
7.6 ¢/KWh Off-Peak
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Regulatory

Our companies shall provide safe, reliable, and competitively priced electricity distribution, products and services to our customers.

InnPower's 2023 Performance Scorecard


The Ontario Energy Board (OEB) annually tracks and shows comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year. Utility scorecards show data for 20 specific measures within the four key areas of utility performance:

  • customer focus
  • operational effectiveness
  • financial performance
  • public policy responsiveness

Scorecards are important because they provide information that tells the Ontario Energy Board if utilities are following the rules and if their performance is improving over time. They’re also a way for us to be transparent with you about how the energy distribution system overall is performing. They are designed to encourage Ontario's electricity utilities to operate effectively, continually seek ways to improve productivity and focus on improvements that their customers value.

For more information about Utility Scorecards, please visit the OEB website.

View InnPower's 2023 Performance Scorecard

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Cashiering Desk Closed - Inclement Weather

Our cashiering desk is closed today, Thursday, Feb 13 due to inclement weather, and will reopen tomorrow, Friday, Feb 14, for regular business hours. 

Please note that Customer Service will still be available over the phone and by email to assist you!

We thank you for your patience and cooperation during this time.