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News and Events

Stay informed on our latest news and events. 

Voltage Reduction Test


In an effort to test the resiliency of our electrical grid, the IESO will be performing a mandatory voltage reduction test on Tuesday, January 21, 2025, and will be conducted as follows:

  • 3% voltage reduction: 09:00 - 10:00 EST
  • 5% voltage reduction: 13:00 - 14:00 EST

Voltage reductions are a part of routine system testing and have minimal or no noticeable impact on the general public. There is a possibility of a slight dimming of the lights for some customers but it’s important to note that these reductions are well within industry standards for electrical equipment used by residential, commercial and industrial customers.

For more information on voltage reduction tests, please visit https://www.ieso.ca/Sector-Participants/System-Reliability/Voltage-Reductions.


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Cashiering Desk Closed - Inclement Weather

Our cashiering desk is closed today, Thursday, Feb 13 due to inclement weather, and will reopen tomorrow, Friday, Feb 14, for regular business hours. 

Please note that Customer Service will still be available over the phone and by email to assist you!

We thank you for your patience and cooperation during this time.