Power Outage - Myths and Facts
When the lights go out, it’s easy for myths to spread. Let’s clear up some common misconceptions about power outages so you can stay informed and prepared. From how long outages last to what causes them, knowing the facts helps you stay safe and ready.
Myth: Power outages can only happen during storms
Fact:
Power outages can be caused by various factors, such as equipment failure, motor vehicle accidents, wildlife interference, or even construction work. Some outages can be predicted and some cannot. Consider this when preparing for any emergency.
Myth: The longer the outage, the more damage to appliances
Fact:
It is extremely rare for damage to occur during power restoration. Be sure to unplug all major appliances during an outage and check your breakers once the power is restored.
Myth: Once the power is out, it will come back on in a few minutes.
Fact:
Estimated Time of Restoration (ETOR) depends on the severity of the situation. Some outages take longer than others to fix, depending on the damage and location. Momentary outages(flickers) last under one minute, whereas sustained outages are classified as any outage lasting longer than one minute.
Myth: Turning off all the lights will help restore power faster
Fact:
This has no effect on the speed of power restoration. It’s helpful to turn off the lights to avoid power surges when the power is restored.
Myth: The power company will always know when the power is out
Fact:
Utility companies monitor their grid 24/7, but typically rely on customers to report outages, especially in localized areas or when the problem is hard to detect remotely.
Reporting Power Outages
Report power outages in one of three ways...
Text Message: 705-300-2990
Phone: 1-855-300-2990
Online via Outage Page
March 14th, 2025