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News and Events

Stay informed on our latest news and events. 

What happened?

InnPower lost power to primary feeder sources connected to Hydro One, creating a service territory-wide power outage. Broken poles and trees on lines created additional pockets of damage.

There were three (3) supply points that were recovered by 8 p.m. Sunday March 30th. One more was recovered around midnight the same evening.

Many people are attempting to access InnPower’s outage map simultaneously, which is causing system issues.

Power Restoration Efforts Underway

Crews have been working tirelessly through the night to restore power to affected customers. Approximately half of those impacted have now had their service restored. Field staff from InnPower, K-Line along with resources from Enora (Kitchener/Waterloo) and Orangeville Hydro continue their efforts to remove and replace broken poles, repair fallen lines, and clear damaged trees, which is a significant part of the restoration process.

Three has been significant progress made and we anticipate that a large portion of the service territory will be back online by this evening. However, some isolated areas may require additional time due to unique circumstances.

Foggy and windy conditions make restoration efforts a challenge.

Vegetation Clearing:

  • 4 Ontario Line Clearing crews have been assisting with tree removal efforts

Road Conditions:

Main roads are open. Many residential streets remain narrow due to fallen trees and roadside debris. Barrels, barricades, and road closure signs have been placed in affected areas.

Parks & Facilities:

Many parks have sustained significant damage. Innisfil Beach Park is closed until further notice and barricaded due to safety concerns from damaged trees.

Facility updates:

Town arenas are closed on March 31. Town Hall is open to the public - The building is warm and power cords are available.

Next Steps

  • - All hands are on deck from InnPower crews and mutual aid supplied by New Tecumseth and Bradford. 
  • - InnPower crews (and mutual aid crews) are also on the ground in a coordinated effort.
  • - Full clean-up will take time, and residents are asked to be patient and keep a safe distance from marked hazards.


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Technical Issues - MyAccount Portal

We're currently experiencing technical issues with our online service portal, which may affect account management and service requests. Our team is working to resolve this as quickly as possible! We apologize for the inconvenience and will provide updates soon.                        
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DISCLAIMER:

This hosting capacity map is provided for informational purposes only. It is not intended to be, and should not be relied upon as, a basis for determining the permissible capacity of distributed energy resources (DERs) that may be interconnected to the distribution system. Separate and specific analysis is required to determine DER capacity on the distribution system. Further, the information, data and materials are provided on an “as is” basis and while InnPower Corporation provides this information in good faith, INNPOWER CORPORATION does not warrant, covenant or guarantee, in an expressed or implied form, arising by law or otherwise, the completeness, effectiveness, accuracy and/or fitness or the information for any particular use. INNPOWER CORPORATION does not assume responsibility nor accept any liability arising from any use of the information. This information is proprietary and may not be reproduced without consent from INNPOWER CORPORATION.

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