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Customer Care

Information and resources to help our customers.

Report A Tree Issue/Hazard

If this concern poses an immediate threat and is considered an emergency, please call our office immediately (705) 431-4321 and/or 911. This form is not monitored 24/7.

Attach a photo to your report - but only if it is safe to do so. Be sure to stay at least 10 metres - the length of a school bus - away from any electrical hazard. Photos help our crew evaluate the situation without having to go out in person, saving time and expediting the process.


Offices closed Monday, May 20, 2024

Offices will be closed on Monday in observation of Victoria Day.