Residential Services


If you are a residential or small business customer that pays Time of Use (TOU) prices, you can choose to switch to Tiered prices.

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Electricity rates can be charged based on Time of Use (TOU) or Tiered rates for residential and low volume general service customers.

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Are you planning to move? Do you need hydro services set up?

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An Updated List of Financial Assistance Programs Available to Help Customers

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We offer a wide variety of convenient payment options to suite your needs. From Pre-Authorized Payment to Bank, Online and On Site.

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How InnPower is addressing COVID-19

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The Ontario government has announced a new program, the COVID-19 Energy Assistance Program (CEAP) for eligible residential customers.

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InnPower has applied for approval of its 2021 rates with the Ontario Energy Board (OEB)

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Explore our interactive tour of your InnPower Bill for a thorough understanding of the entire breakdown of information.

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Ontario Energy Board sets new electricity prices for households and small businesses.

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If you are electrically serviced by a private primary line then you own the line & are responsible for the expense of the line maintenance & tree trimming

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OEB introduces Consumer Charter to ensure consumers know their rights and responsibilities

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Facts about the Power of your Local Hydro

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There's help for low-income households

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To apply for residential service with InnPower, please print out the application form

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eBilling customers that receive invoices electronically will find below the glossary of Terms and other valuable information as provided on paper invoices.

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InnPower would like to know if you own an electric car?

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