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Outages and Safety

Unplanned Outage - Tree on Lines

Aug 26, 2023
10:45 pm - 2:15 pm
An unplanned outage occurred on Grove Pl due to tree on lines. The outage began at approx. 10:45 pm, impacting 26 customers. At 12:00am, the outage expanded to 39 additional customers in the area of Lakeside Dr, Alcina Ave, and Algonquin Ave. This section was isolated and power was restored to the additional 39 customers within 3 hours. 

The tree on lines was so large in size that specialized tree removal equipment was required. Crews worked tirelessly through the night into the early morning. With the tree successfully removed, repairs were made and power was restored by 2:10pm. 

Thank you to our customers for their patience and co-operation, and to our crews for their tireless efforts. 


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Holiday Office Closure Notice

The InnPower office will be closed from December 24th to December 26th, 2025.

To report a power outage during this time, please call 1 (855) 300-2990.

For self-serve options, including account access and billing information, please visit MyAccount.

Regular business hours will resume on December 29th, 2025.
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This hosting capacity map is provided for informational purposes only. It is not intended to be, and should not be relied upon as, a basis for determining the permissible capacity of distributed energy resources (DERs) that may be interconnected to the distribution system. Separate and specific analysis is required to determine DER capacity on the distribution system. Further, the information, data and materials are provided on an “as is” basis and while InnPower Corporation provides this information in good faith, INNPOWER CORPORATION does not warrant, covenant or guarantee, in an expressed or implied form, arising by law or otherwise, the completeness, effectiveness, accuracy and/or fitness or the information for any particular use. INNPOWER CORPORATION does not assume responsibility nor accept any liability arising from any use of the information. This information is proprietary and may not be reproduced without consent from INNPOWER CORPORATION.

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