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Outages and Safety

Emergency Outage - Broken Pole Replacement

Mar 07, 2023
7:30 pm - 11:30 pm
An emergency outage was required on March 7th from approximately 7:30pm -11:30pm while crews replaced a broken pole in the area of Birch Road and Woodfield Road. Crews successfully completed the required work and all power was restored to customers. Images of the broken pole can be found below. 

We apologize for any inconvenience this may have caused and thank our customers for their patience as crews worked to conduct repairs. 


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My Account Portal Currently Experiencing Issues

We are currently experiencing issues with our My Account portal, which will show as 'under maintenance' until the problem is solved. We are working closely with our IT team and Survalent to fix this issue as soon as possible!

We thank you for your patience and cooperation during this time.