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Outages and Safety

Unplanned Outage - Severe Weather and Strong Winds

Dec 03, 2022
10:30 am - 11:00 pm
On Saturday, December 3rd, severe weather and strong winds passed through our territory causing fallen trees, downed lines, and multiple power outages. The series of outages started at approximately 10:30am, impacting approximately 1900+ customers in areas including Alcona and Big Bay Point.

InnPower crews worked tirelessly through the morning, day and night to remove hazards, conduct repairs and safely restore power. Power was restored to customers in multiple stages, with all customers being restored by 11:00pm.

Thank you to our crews for working so hard to resolve the outages. Thank you to our customers for their patience and co-operation.


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My Account Portal Currently Experiencing Issues

We are currently experiencing issues with our My Account portal, which will show as 'under maintenance' until the problem is solved. We are working closely with our IT team and Survalent to fix this issue as soon as possible!

We thank you for your patience and cooperation during this time.