An unplanned outage occurred on Thursday, September 22 due to a large tree falling on lines. The outage began at approximately 3:50pm and impacted 380 customers in the Stroud area. InnPower crews were dispatched immediately to clear the scene, remove hazards and safely restore power. Power was restored to customers by 5:30pm.
Thank you to our crews for quickly working to resolve the outages. Thank you to our customers for their patience and co-operation.
Image of Tree on Lines
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My Account Portal Currently Experiencing Issues
We are currently experiencing issues with our My Account portal, which will show as 'under maintenance' until the problem is solved. We are working closely with our IT team and Survalent to fix this issue as soon as possible!
We thank you for your patience and cooperation during this time.
