An unplanned outage occurred on Wednesday, August 17 due to a tree contact with lines. The outage began at 4:39 am and impacted 81 customers in the north-east area including Beach Ave, Aspen St, Oak St. and Cove Ave. InnPower crews were dispatched immediately to clear the scene, remove hazards and safely restore power. Power was restored to majority of customers by 7:08am, with the remaining customers restored 20 minutes later.
Thank you to our crews for working to resolve the outages. Thank you to our customers for their patience and co-operation.
Image on Tree Contact on Lines Causing Outage
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My Account Portal Currently Experiencing Issues
We are currently experiencing issues with our My Account portal, which will show as 'under maintenance' until the problem is solved. We are working closely with our IT team and Survalent to fix this issue as soon as possible!
We thank you for your patience and cooperation during this time.
