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Outages and Safety

Planned Outage - St. John's Rd

Aug 09, 2022
9:30 am - 3:30 pm
Update (August 4): InnPower Crews were unable to complete the outage as originally scheduled on August 4th. The outage will now take place on August 9th from 9:30am-3:30pm.  Apologies for any inconvenience and thank you for your patience!

A planned outage will be taking place August 4 on St. Johns Rd while our crews replace a transformer and pole as a part of a preventative maintenance program. The outage will begin at 9:30am and is estimated to last 5 hours. All impacted customers have been notified.

We regret any inconvenience this may cause. Thank you for your patience and co-operation.


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My Account Portal Currently Experiencing Issues

We are currently experiencing issues with our My Account portal, which will show as 'under maintenance' until the problem is solved. We are working closely with our IT team and Survalent to fix this issue as soon as possible!

We thank you for your patience and cooperation during this time.