An unplanned outage occurred on Sunday, July 24 due to a brief storm passing through the territory, causing a tree to take down lines. Innisfil Fire was on scene with the downed lines and InnPower crews were dispatched immediately to clear the scene, remove hazards and safely restore power.
This outage began at 8:00pm, impacting approximately 600 customers. The majority of customers were restored within 30 minutes. The remaining 60 customers were restored by 1:40am.
Thank you to our crews for working to resolve the outages. Thank you to our customers for their patience and co-operation.
Image of Downed Lines
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My Account Portal Currently Experiencing Issues
We are currently experiencing issues with our My Account portal, which will show as 'under maintenance' until the problem is solved. We are working closely with our IT team and Survalent to fix this issue as soon as possible!
We thank you for your patience and cooperation during this time.
