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Outages and Safety

Unplanned Outage - Tree on Lines

Apr 18, 2022
5:00 pm - 6:30 pm
An unplanned outage occurred on Monday, April 18th due to a tree fallen on lines on Mapleview Drive between 20th and 25th Sideroad. InnPower crews were dispatched and worked to clear the scene, remove hazards and repair the situation. This outage impacted customers along Mapleview and Friday Harbour. Power was restored to the majority of customers in less than 90 minutes.

Thank you to our customers for their patience and co-operation.

Tree on Lines on Mapleview Dr. between 20th and 25th Sideroad

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My Account Portal Currently Experiencing Issues

We are currently experiencing issues with our My Account portal, which will show as 'under maintenance' until the problem is solved. We are working closely with our IT team and Survalent to fix this issue as soon as possible!

We thank you for your patience and cooperation during this time.