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Outages and Safety


					

			

				

					
Unplanned Outage - Tree Contact

					

						
 Dec 02, 2021
						
 10:15 pm - 12:45 am

												

					

					
An unplanned outage occurred in the area of 9th Line between County Road 27 and 5th SR due to tree contact on the lines. The outage began at 10:20pm and impacted 5 customers. InnPower crews worked to restore customers by 12:45am. 

Thank you to our crews for their hard work and to the customers for their patience!

						

												

							
						

												
						

					

				

		

		

	

		
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My Account Portal Currently Experiencing Issues

		
We are currently experiencing issues with our My Account portal, which will show as 'under maintenance' until the problem is solved. We are working closely with our IT team and Survalent to fix this issue as soon as possible!

We thank you for your patience and cooperation during this time.