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Time of Use Rate
12.2 ¢/KWh Mid-Peak
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Outages and Safety

Unplanned Outage - Tree Contact

Dec 02, 2021
7:15 pm - 11:00 pm
An unplanned outage occurred in the area of Bear Creek Subdivision due to a tree on lines. The outage began at approximately 7:18pm and impacted 130 customers. InnPower crews worked through unfavourable weather conditions to safely restore power to customers. A majority of customers were restored by 10:55pm, with the few remaining restored by approximately 12:45pm. 

Thank you to our crews for their hard work and to the customers for their patience!


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My Account Portal Currently Experiencing Issues

We are currently experiencing issues with our My Account portal, which will show as 'under maintenance' until the problem is solved. We are working closely with our IT team and Survalent to fix this issue as soon as possible!

We thank you for your patience and cooperation during this time.