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Outages and Safety

Planned Outage - Queen St

Dec 21, 2021
8:30 am - 1:30 pm
Note: This planned outage was originally scheduled for December 10th , however InnPower equipment had broken on site and therefore could not be completed.

A planned outage will be taking place Tuesday, December 21, on Queen St while our crews replace a transformer that is leaking oil in the area. The outage will begin at 8:30am and is estimated to last 5 hours. All impacted customers have been notified.

Should the work have to be postponed, this outage will take place on the planned alternate day of December 22 at the same time above.

We regret any inconvenience this may cause. Thank you for your patience and co-operation.


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My Account Portal Currently Experiencing Issues

We are currently experiencing issues with our My Account portal, which will show as 'under maintenance' until the problem is solved. We are working closely with our IT team and Survalent to fix this issue as soon as possible!

We thank you for your patience and cooperation during this time.