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Outages and Safety

Unplanned Outage - Tree on Lines

Oct 31, 2021
11:00 pm - 3:15 am
An unplanned outage occurred overnight October 31st/November 1st in the Cedar Point area due to a privately owned tree that fell onto InnPower's overhead powerlines. The outage began at approximately 10:58pm and impacted 119 customers in total. InnPower crews worked through the night to restore power as quickly and safely as possible. Sectionalizing efforts allowed crews to restore customers in stages. All customers were restored by 3:17am. 

Thank you to our crews for their hard work and to the customers for their patience!

Image of the privately owned tree that fell onto InnPower's overhead powerlines

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My Account Portal Currently Experiencing Issues

We are currently experiencing issues with our My Account portal, which will show as 'under maintenance' until the problem is solved. We are working closely with our IT team and Survalent to fix this issue as soon as possible!

We thank you for your patience and cooperation during this time.