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Outages and Safety

Planned Outage - Alfred Street

Nov 02, 2021
12:00 pm - 4:00 pm
A planned outage will be taking place Tuesday, November 2nd on Alfred Street while our crews perform preventative maintenance. The outage will begin at 12:00pm and is estimated to last 4 hours. All impacted customers have been notified. 

Should the work have to be postponed, this outage will take place on the planned alternate day of November 3rd, 2021, at the same time above. 

We regret any inconvenience this may cause. Thank you for your patience and co-operation.


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My Account Portal Currently Experiencing Issues

We are currently experiencing issues with our My Account portal, which will show as 'under maintenance' until the problem is solved. We are working closely with our IT team and Survalent to fix this issue as soon as possible!

We thank you for your patience and cooperation during this time.