An unplanned occurred on January 11, 2020 at approx. 5:00 pm between Alcona and Lefroy affecting over 1500 customers. Crews were dispatched immediately to patrol the distribution system and determine the cause.
Fault indicators help indicate the affected area. Since it was all underground plant, it took some time to find the cause and equipment affected.
The cause was high ground water caused by the heavy rainfall. An underground switching vault was found damaged due to high water levels (as seen below). Operations staff and crews worked to isolate the damaged equipment to start the restoration process.
Restoration was required to be completed in stages in order to avoid any further disruption or equipment damage. Additionally blown fusing had to be replaced during the restoration process.
Many customers were restored at 9:00 pm, additional customers restored at 10:00 pm and the the remaining ~150 customers were restored at 11:00 pm.
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Payments Desk Closure
Due to current weather conditions, the in-office payment desk at 7251 Yonge St., Innisfil is closed today to help ensure staff safety.
Our team remains available by phone, and customers can continue to manage their accounts online.
The in-office payment desk will reopen tomorrow at 8:30 a.m.
Thank you for your understanding, and please stay safe.
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DISCLAIMER:
This hosting capacity map is provided for informational purposes only. It is not intended to be, and should not be relied upon as, a basis for determining the permissible capacity of distributed energy resources (DERs) that may be interconnected to the distribution system. Separate and specific analysis is required to determine DER capacity on the distribution system. Further, the information, data and materials are provided on an “as is” basis and while InnPower Corporation provides this information in good faith, INNPOWER CORPORATION does not warrant, covenant or guarantee, in an expressed or implied form, arising by law or otherwise, the completeness, effectiveness, accuracy and/or fitness or the information for any particular use. INNPOWER CORPORATION does not assume responsibility nor accept any liability arising from any use of the information. This information is proprietary and may not be reproduced without consent from INNPOWER CORPORATION.
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