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Time of Use Rate
15.8 ¢/KWh On-Peak
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News and Events

Stay informed on our latest news and events. 

New Dedicated Outage Reporting Lines

InnPower is excited to announce our NEW, dedicated outage reporting lines, designed to better serve our customers!

You can now report power outages three ways:

The new outage reporting methods will allow InnPower to continue supporting its customers and their evolving needs by offering more choices as we navigate the current digital age.

As a result of past customer feedback, offering enhanced communication channels for outages and providing more self-serve options aligns with InnPower’s commitment to improving the overall customer experience.

Customers can continue to receive information regarding outages via InnPower’s Social Media (Facebook and Twitter), as well as through the Outage Map.

InnPower’s Customer Service team remains available Monday through Friday, from 8:30am-4:30pm via phone at (705) 431-4321 or email cs@innpower.ca.


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Cashiering Desk Closed - Inclement Weather

Our cashiering desk is closed today, Thursday, Feb 13 due to inclement weather, and will reopen tomorrow, Friday, Feb 14, for regular business hours. 

Please note that Customer Service will still be available over the phone and by email to assist you!

We thank you for your patience and cooperation during this time.