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News and Events

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InnPower Customer Satisfaction Survey

InnPower Corporation wants your feedback!

Starting January 30, 2017, Utility PULSE, a Canadian company specializing in polls and surveys for the electricity sector, will be reaching out to InnPower Corporation customers by telephone to measure their feelings about InnPower Corporation’s service and to ensure the utility is meeting and exceeding customer needs and expectations in the areas of billing, customer service and service reliability.

The surveys will take approximately 10 minutes to complete and customers will not be asked to reveal any information specific to their InnPower Corporation account.

Your feedback will help InnPower Corporation to continually improve service where it matters most to our customers. The telephone survey is only one way in which InnPower Corporation will be connecting with its customers. Please keep an eye on our website for upcoming community events and face to face information sessions.

The customer survey is a requirement of InnPower Corporation’s obligations to the Ontario Energy Board as a licensed Electricity Distributor in Ontario.


Offices closed Monday, May 20, 2024

Offices will be closed on Monday in observation of Victoria Day.