View Current
Time of Use Rate
9.8 ¢/KWh Off-Peak
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Customer Care

Information and Resources to Help our Customers.

Electricity Rates

If you're a residential or small business customer, you can choose from three electricity pricing plans.

Prices are set by the Ontario Energy Board (OEB) and typically change on November 1, while Time-Of-Use (TOU) periods and Tiered thresholds adjust on May 1 and November 1.

With TOU and Ultra-Low Overnight (ULO), prices vary based on when you use electricity. With Tiered pricing, the cost depends on how much electricity you use each month.

Time-of-Use (TOU)

Summer Hours in effect from May 1 - October 31

TOU Price PeriodsWinter (November 1 - April 30)Summer (May 1 - October 31)TOU Price (¢/kWh)
Off-PeakWeekdays 7 p.m. – 7 a.m.
Weekends and holidays all day
Weekdays 7 p.m. – 7 a.m.
Weekends and holidays all day
9.8
Mid-PeakWeekdays 11 a.m. – 5 p.m. Weekdays 7 a.m. – 11 a.m. and 5 p.m. – 7 p.m. 15.7
On-PeakWeekdays 7 a.m. – 11 a.m. and 5 p.m. – 7 p.m. Weekdays 11 a.m. – 5 p.m. 20.3


For a complete list of the TOU Holiday Schedule, please visit the OEB Website.


Ultra-Low Overnight (ULO)

ULO is now available for all InnPower customers! Take a look at our newest regulated price plan to learn how you can save more energy by shifting your usage to one of the four price periods to choose from.

ULO pricing stays the same year-round.

ULO Price PeriodsAll YearULO Prices (¢/kWh)
Ultra-Low Overnight Every day 11 p.m. - 7 a.m. 3.9
Weekend Off-Peak Weekends and holidays 7 a.m. – 11 p.m. 9.8
Mid-Peak Weekdays 7 a.m. – 4 p.m. and 9 p.m. to 11 p.m. 15.7
On-Peak Weekdays 4 p.m. – 9 p.m. 39.1

Tiered

Summer Thresholds in effect from May 1 - October 31

Tier ThresholdsWinter(November 1 – April 30)Summer(May 1 – October 31)Tiered Prices (¢/kWh)
Tier 1Residential – first 1,000 kWh/month
Non-Residential – first 750 kWh/month
Residential – first 600 kWh/month
Non-residential – first 750 kWh/month
12.0
Tier 2Residential – for electricity used above 1,000 kWh/month
Non-Residential – for electricity used above 750 kWh/month
Residential – for electricity used above 600 kWh/month

Non-Residential – for electricity used above 750 kWh/month
14.2

Power is Personal

If you’re a residential or small business customer, you can choose to switch between Time-of-Use (TOU) and Tiered prices. Electricity utilities offer the Ultra-Low Overnight (ULO) price plan. 

Learn More About Choosing Your Price Plan

Retail Contracts

Customers that purchase their electricity from a licensed retailer the rates are set in the individual customer contracts, which is not regulated by the OEB.

Read More About Energy Retailers and Contracts

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Paymentus & MyAccount Service Delays

Customers may currently experience delays when accessing the MyAccount portal or making payments through the Paymentus online and phone payment system. 

Customers can still make payments in-office, through their financial institution or pre-authorized payment options during this time. We appreciate your patience while the issue is being resolved.
View Alternative Payment Options
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DISCLAIMER:

This hosting capacity map is provided for informational purposes only. It is not intended to be, and should not be relied upon as, a basis for determining the permissible capacity of distributed energy resources (DERs) that may be interconnected to the distribution system. Separate and specific analysis is required to determine DER capacity on the distribution system. Further, the information, data and materials are provided on an “as is” basis and while InnPower Corporation provides this information in good faith, INNPOWER CORPORATION does not warrant, covenant or guarantee, in an expressed or implied form, arising by law or otherwise, the completeness, effectiveness, accuracy and/or fitness or the information for any particular use. INNPOWER CORPORATION does not assume responsibility nor accept any liability arising from any use of the information. This information is proprietary and may not be reproduced without consent from INNPOWER CORPORATION.

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