View Current
Time of Use Rate
8.7 ¢/KWh Off-Peak
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Customer Care

Information and resources to help our customers.

Electricity Rates

For residential and small business customers that buy electricity from their utility, there are three different types of rates (also called prices here). The Ontario Energy Board sets rates once a year on November 1.

With Time-of-Use (TOU) and Ultra-Low Overnight (ULO), the price depends on when you use electricity. This means you can help manage your electricity costs by shifting your usage to lower price periods when possible.

With Tiered, the price depends on how much electricity you use overall in a month.

Time-of-Use (TOU)

The Winter TOU hours are now in effect. 

TOU Price PeriodsWinter (November 1 - April 30)Summer (May 1 - October 31)TOU Price (¢/kWh)
Off-Peak

Weekdays 7 p.m. – 7 a.m.

Weekends and holidays all day

Weekdays 7 p.m. – 7 a.m.

Weekends and holidays all day
8.7
Mid-PeakWeekdays 11 a.m. – 5 p.m. Weekdays 7 a.m. – 11 a.m. and 5 p.m. – 7 p.m. 12.2
On-PeakWeekdays 7 a.m. – 11 a.m. and 5 p.m. – 7 p.m. Weekdays 11 a.m. – 5 p.m. 18.2


For a complete list of the TOU Holiday Schedule, please visit the OEB Website.


Ultra-Low Overnight (ULO)

ULO is now available for all InnPower customers! Take a look at our newest regulated price plan to learn how you can save more energy by shifting your usage to one of the four price periods to choose from.

ULO Price PeriodsAll YearULO Prices (¢/kWh)
Ultra-Low Overnight Every day 11 p.m. - 7 a.m. 2.8
Weekend Off-Peak Weekends and holidays 7 a.m. – 11 p.m. 8.7
Mid-Peak Weekdays 7 a.m. – 4 p.m. and 9 p.m. to 11 p.m. 12.2
On-Peak Weekdays 4 p.m. – 9 p.m. 28.6

Tiered

The Winter Tiered thresholds are now in effect. 

Tier ThresholdsWinter(November 1 – April 30)Summer(May 1 – October 31)Tiered Prices (¢/kWh)
Tier 1

Residential – first 1,000 kWh/month

Non-Residential – first 750 kWh/month

Residential – first 600 kWh/month

Non-residential – first 750 kWh/month
10.3
Tier 2

Residential – for electricity used above 1,000 kWh/month

Non-Residential – for electricity used above 750 kWh/month
Residential – for electricity used above 600 kWh/month

Non-Residential – for electricity used above 750 kWh/month
12.5

Power is Personal

If you’re a residential or small business customer, you can choose to switch between Time-of-Use (TOU) and Tiered prices. Beginning May 1, 2023, electricity utilities that are ready can offer the Ultra-Low Overnight (ULO) price plan. Check with your utility to see if they offer ULO now. By November 1, 2023, all utilities must offer ULO to their customers.

Learn More About Choosing Your Price Plan

Retail Contracts

Customers that purchase their electricity from a licensed retailer the rates are set in the individual customer contracts, which is not regulated by the OEB.

Read More About Energy Retailers and Contracts